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Welcome to BuyRollingStock.com, your premier destination for high-quality model railroad components including couplers, wheelsets, rolling stock, detail parts, and vehicles. These Terms and Conditions govern your use of our website and purchases from our online store. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for model railroad enthusiasts, collectors, and hobbyists aged 18 years or older. You may browse and purchase products for personal, non-commercial use only.

1.2 Intellectual Property Rights

All content on this website, including product images, descriptions, logos, and design elements are the property of BuyRollingStock.com or our partner brands (Athearn, Atlas, Schuco Sales) and are protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

User Responsibility: You agree not to copy, modify, distribute, or create derivative works from our website content without express written permission.

2. Products and Services

2.1 Product Descriptions

We take great care to accurately describe our model railroad components, including:

  • Couplers and Wheelsets
  • Detail Parts
  • Rolling Stock
  • Vehicles
  • Clearance Items (as marked in our Model Train Clearance section)
  • Pre-Order items

While we strive for accuracy, minor variations in scale models may occur. Product images are for illustrative purposes and actual items may differ slightly.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. For pre-order items, manufacturing timelines may vary.

3. Ordering and Payment

3.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and forms a contract between you and BuyRollingStock.com.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.

3.3 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and customs duties for international orders. We reserve the right to correct pricing errors that may occur.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

4.3 Delivery Areas

We ship worldwide except to some Asian and remote locations. International customers are responsible for any customs duties or taxes.

User Responsibility: You must provide accurate shipping information. We are not responsible for delays caused by incorrect addresses or customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused and in original condition
  • In original packaging (including manufacturer boxes for model trains)
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

  • Pre-order items once manufacturing begins
  • Clearance items (as marked)
  • Products with opened or damaged original packaging

5.3 Return Process

To initiate a return:

  1. Contact our team at [email protected] with your order details
  2. Receive return authorization and instructions
  3. Ship the item to our warehouse in Reserve, LA

User Responsibility: Return shipping costs are your responsibility unless the return is due to our error. For international returns, customs forms must be marked “Returned Goods.”

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method and may take 5-10 business days to appear on your statement.

6. Limitation of Liability

BuyRollingStock.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Louisiana, USA. Any disputes shall be resolved in the courts of St. John the Baptist Parish.

8. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be posted on our website.

9. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Mail: 2497 Bassel Street, Reserve, LA 70084, USA

Thank you for choosing BuyRollingStock.com for your model railroad needs. We appreciate your business and are committed to your complete satisfaction with every purchase.